Senior Medical Admin Pro: Schedule & Office Ops

UMass Memorial Health; Shrewsbury (MA); On-site; USD 22,868 - 43,215; Full time

Benefits offered by this job

Signing bonus potential

Job summary

UMass Memorial Health in Worcester is seeking a Secretary, Medical Admin Sr to provide advanced administrative support to physicians and clinical staff. You will coordinate scheduling, patient intake, and documentation.

Responsibilities include billing processing, transcription, HIPAA compliance, and serving as liaison for clinical and administrative functions. The role requires confidentiality and professional customer service.

Qualifications

• 2 years of experience in a medical office or healthcare setting.
• Proficiency in MS Office Suite and EHR systems.
• Ability to maintain confidentiality of patient and organizational information.
• Demonstrated ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Schedule and coordinate inpatient and outpatient visits, procedures, and testing to ensure timeliness.
• Register patients, verify insurance coverage and eligibility, and obtain referrals or authorizations.
• Transcribe medical reports and prepare correspondence and documents.
• Process patient copayments, payments, and daily deposits; on-site charge entry for billing.
• Prepare and process routine administrative paperwork and maintain confidential files and records.

Skills

Microsoft Office Suite

EHR systems

Organizational skills

Communication skills

Customer service

Education

High School diploma or equivalent

Tools

Job description

UMass Memorial Health in Worcester is seeking a Secretary, Medical Admin Sr to provide advanced administrative support to physicians and clinical staff. You will coordinate scheduling, patient intake, and documentation.

Responsibilities include billing processing, transcription, HIPAA compliance, and serving as liaison for clinical and administrative functions. The role requires confidentiality and professional customer service.