Senior Medical Admin & Office Coordinator

HAHHH; Worcester, Northern (MA, KY); Hybrid; USD 29,000 - 40,000; Full time

Benefits offered by this job

Signing bonus

Job summary

UMass Memorial Health is seeking a Surgical Administrative Services Group Sr. Medical Admin to provide secretarial and administrative support across physicians and services.

The role requires coordinating office activities, scheduling, patient communication, and handling confidential records with tact and diplomacy. The position emphasizes experience in medical offices, proficiency with Medi-Tech/IDX/Lynx, and strong organizational skills to support multiple departments and education programs.

Qualifications

• High School diploma is required.
• 6-12 months of specialized medical secretarial training.
• 2-3 years of medical secretarial/administrative support experience.

Responsibilities

• Coordinate medical office activities and staff; train and schedule staff; monitor performance.
• Transcribe medical reports for physicians from dictation; prepare correspondence and memos.
• Schedule patient visits and procedures; coordinate with OR, testing centers, and admissions.
• Process standards and non-standard business office paperwork; liaise with billing and external departments.
• Greet visitors and patients; provide routine information and excellent customer service.
• Maintain confidential, sensitive medical and academic records and ensure timely retrieval.

Skills

Medical secretarial experience

Administrative support

Fast-paced environment

Education

High School diploma

6-12 months specialized medical secretarial training

Tools

Medi-Tech

IDX

Lynx

Word processing

Spreadsheet

Presentation graphics

Database

Job description

UMass Memorial Health is seeking a Surgical Administrative Services Group Sr. Medical Admin to provide secretarial and administrative support across physicians and services.

The role requires coordinating office activities, scheduling, patient communication, and handling confidential records with tact and diplomacy. The position emphasizes experience in medical offices, proficiency with Medi-Tech/IDX/Lynx, and strong organizational skills to support multiple departments and education programs.