Senior Medical Administrative Specialist

C340 UMass Memorial Medical Group, Inc.; Hopkinton (MA); On-site; USD 24,000 - 43,000; Full time

Benefits offered by this job

Signing bonus

Job summary

UMass Memorial Health seeks a Secretary, Medical Admin Sr to provide advanced administrative support to physicians and clinical staff in a busy medical office. The role encompasses scheduling, documentation, billing, and communications to ensure efficient operations.

The position requires at least a high school diploma and 2 years in a medical office. Proficiency in MS Office and EHR is essential, with emphasis on confidentiality and customer service in a HIPAA-compliant environment.

Qualifications

• High School diploma or equivalent required.
• 2 years of experience in a medical office or healthcare setting preferred.
• Proficiency in Microsoft Office Suite and EHR systems.
• Strong organizational, communication, and customer service skills.
• Ability to maintain confidentiality of patient and organizational information.

Responsibilities

• Schedule inpatient and outpatient visits, procedures, and testing; coordinate with patients and staff.
• Answer calls, greet visitors, route messages, and provide patient information.
• Transcribe medical reports and prepare correspondence and documents.
• Support meetings, travel arrangements, and faculty activities.
• Handle patient copayments, payments, and daily deposits.
• Assist with office operations, maintain records, and monitor supplies.

Skills

Strong organizational skills

Communication skills

Customer service skills

MS Office proficiency

EHR systems proficiency

Multitasking

Confidentiality

Education

High School diploma or equivalent

Medical secretary/assistant coursework or certificate

Tools

Microsoft Office Suite

Electronic Health Record (EHR) systems

Job description

UMass Memorial Health seeks a Secretary, Medical Admin Sr to provide advanced administrative support to physicians and clinical staff in a busy medical office. The role encompasses scheduling, documentation, billing, and communications to ensure efficient operations.

The position requires at least a high school diploma and 2 years in a medical office. Proficiency in MS Office and EHR is essential, with emphasis on confidentiality and customer service in a HIPAA-compliant environment.