Senior Manager, Technical Project Delivery

Doist; New York (NY); Hybrid; USD 120,060 - 160,080; Full time

Benefits offered by this job

Competitive salary and 401k with match

Discretionary PTO

Parental leave

Medical, Dental, Vision

Job summary

Axon is seeking a Manager, Technical Project Management to build and scale a high-performing team while delivering complex customer deployments from kickoff to go-live. You will partner with Engineering, Product, and cross-functional teams to ensure on-time delivery and exceptional customer experiences in a fast-growing environment.

You will lead senior leaders, mentor PMs, and drive operational excellence, with a focus on data-driven decisions and scalable processes.

Qualifications

• 6–8+ years of experience managing the full project lifecycle in a B2B SaaS or technology-driven environment.
• Experience in leading senior teams and managing direct reports.
• Strong collaboration with R&D, Engineering, and Technical teams.

Responsibilities

• Lead and oversee customer deployments from initiation through execution, ensuring successful and timely delivery.
• Mentor and support project managers on complex, high-visibility projects.
• Manage executive-level relationships with customers, partners, and internal stakeholders.
• Develop and improve project plans and success metrics.
• Coordinate cross-functional teams across Engineering, R&D, Sales, Support, and partners.
• Set expectations, schedules, and resource needs across initiatives.
• Identify risks and drive timely mitigation to protect timelines and trust.
• Lead meetings to ensure alignment and accountability.
• Identify opportunities for business expansion tied to project success.
• Establish and scale project management processes and tools.
• Communicate updates to leadership and stakeholders.
• Champion operational excellence and continuous improvement.

Skills

Senior leadership

Project lifecycle management

Cross-functional leadership

R&D collaboration

C-suite engagement

Data-driven decisions

AI tools/processes

Startup mindset

Domestic travel

Public Safety domain

Job description

Axon is seeking a Manager, Technical Project Management to build and scale a high-performing team while delivering complex customer deployments from kickoff to go-live. You will partner with Engineering, Product, and cross-functional teams to ensure on-time delivery and exceptional customer experiences in a fast-growing environment.

You will lead senior leaders, mentor PMs, and drive operational excellence, with a focus on data-driven decisions and scalable processes.