Senior Manager, Solution Consulting – Pre-Sales Leader

ServiceNow; Washington (District of Columbia); Hybrid; USD 169,000 - 235,000; Full time

Job summary

ServiceNow seeks a Sr. Manager, Solution Consulting (SLED) to lead a team of pre-sales Solution Consultants, driving technical solutions and supporting the sales process. You will collaborate with sales and product teams to engage customers and drive revenue growth.

As a player/coach, you will mentor the team, oversee the pre-sales process, deliver demonstrations, and ensure effective technical storytelling while staying current on cybersecurity trends and product offerings.

Qualifications

• Bachelor's degree in a technical field or equivalent work experience.
• Proven experience in sales engineering, technical sales, or related role in software/tech.
• Strong leadership and team management skills with ability to inspire teams toward goals.
• Excellent communication and presentation skills for technical and non-technical audiences.
• In-depth knowledge of cybersecurity products and industry trends.
• Strong customer focus and ability to build relationships with stakeholders.
• Analytical mindset to analyze data, metrics, and sales trends for decisions.
• Travel up to 40% of the time on average.

Responsibilities

• Lead, manage, and mentor a team of Solution Consultants, providing guidance and development opportunities.
• Set performance goals, monitor progress, and evaluate team members.
• Foster a collaborative, high-performance culture within Solution Consultant teams.

Skills

Leadership

Communication

Analytical thinking

Cybersecurity knowledge

Customer focus

Travel readiness

Education

Bachelor's degree in a technical field

Job description

ServiceNow seeks a Sr. Manager, Solution Consulting (SLED) to lead a team of pre-sales Solution Consultants, driving technical solutions and supporting the sales process. You will collaborate with sales and product teams to engage customers and drive revenue growth.

As a player/coach, you will mentor the team, oversee the pre-sales process, deliver demonstrations, and ensure effective technical storytelling while staying current on cybersecurity trends and product offerings.