Senior Manager ServiceNow IT/OM Asset Mgmt Transformation

EY; Tucson (AZ); Hybrid; USD 172,000 - 392,000; Full time

Benefits offered by this job

Hybrid work model

Total Rewards package including health

Job summary

EY is seeking a ServiceNow Transformation Senior Manager to lead delivery, manage client relationships, and drive multi-engagement programs. You will oversee complex IT/OM Asset Management projects, collaborate with executives, and mentor teams across multiple geographies.

Role emphasizes strategic roadmaps, governance, and transformation outcomes, with a flexible hybrid work model and opportunities to shape technology-enabled business change.

Qualifications

• Bachelor’s degree required; Master’s degree preferred.
• Typically 5–7 years of ServiceNow implementation experience.
• 5–7 years of Big 4 or equivalent consulting experience at Senior Manager/Director level.
• ServiceNow certifications: CSA or CAD; additional SI certifications are a plus.

Responsibilities

• Lead engagement delivery and manage client relationships daily.
• Accountable for program/project management and achieving objectives.
• Develop resource plans and budgets for engagements; manage engagement economics.

Skills

ServiceNow delivery

Engagement management

Client relationships

Team leadership

Sales support

Agile delivery

Strategic planning

Education

Bachelor’s degree

Master’s degree

Tools

ServiceNow

Now Assist (AI)

Armis (OT asset)

Job description

EY is seeking a ServiceNow Transformation Senior Manager to lead delivery, manage client relationships, and drive multi-engagement programs. You will oversee complex IT/OM Asset Management projects, collaborate with executives, and mentor teams across multiple geographies.

Role emphasizes strategic roadmaps, governance, and transformation outcomes, with a flexible hybrid work model and opportunities to shape technology-enabled business change.