Senior Manager, ServiceNow IT/OM Asset Transformation

EY; Cincinnati (OH); Hybrid; USD 172,000 - 392,000; Full time

Benefits offered by this job

Hybrid work model

Total Rewards package

Job summary

EY is seeking a Senior Manager to lead ServiceNow Transformation projects for diverse clients. You will drive delivery, manage complex programs, and mentor teams across IT/OM asset management. The role demands strong stakeholder engagement and strategic roadmapping in a fast-paced consulting environment.

You will build trusted client relationships, shape solutions, and oversee end-to-end delivery from design to deployment, leveraging EY’s global resources and industry practices.

Qualifications

• Bachelor’s degree required (4-year degree).
• 5–7 years ServiceNow implementation experience.
• 5–7 years in Big 4 or equivalent consulting experience, Senior Manager/Director level.
• Two or more ServiceNow certifications (CSA/CAD preferred).

Responsibilities

• Lead engagement delivery and manage client relationships daily.
• Oversee program/project management, timelines, costs and quality.
• Develop resource plans and budgets for engagements.

Skills

Engagement management

Client relationship building

ServiceNow IT/OM

Project leadership

Budget planning

Education

Bachelor’s degree required

Master’s degree preferred

Tools

ServiceNow

ServiceNow CSA/CAD

Armis OT asset platform

Job description

EY is seeking a Senior Manager to lead ServiceNow Transformation projects for diverse clients. You will drive delivery, manage complex programs, and mentor teams across IT/OM asset management. The role demands strong stakeholder engagement and strategic roadmapping in a fast-paced consulting environment.

You will build trusted client relationships, shape solutions, and oversee end-to-end delivery from design to deployment, leveraging EY’s global resources and industry practices.