Senior Manager, Presales & AI Solutions (Japan)

ServiceNow; Vienna (VA); Remote; USD 169,000 - 278,000; Full time

Benefits offered by this job

Health plans

Flexible spending accounts

401(k) Plan with company match

ESPP

Matching donations

Flexible time away plan

Family leave programs

Job summary

ServiceNow is seeking a high-impact presales leader to drive strategic engagements in a dynamic, AI-enabled environment. You will guide senior stakeholders, shape value propositions, and mentor a growing team across regions. Your track record in SaaS solutions and in selling to Japanese executives will be essential.

You will manage resources, contribute to demand gen, and craft training that elevates our presales capabilities while aligning with regional sales goals and company strategy.

Qualifications

• Experience integrating AI into work processes or automated workflows.
• 7 years' presales experience with first-line management.
• Proven ability to sell to Japanese senior management.
• Understanding of Value Based / Solution Selling.

Responsibilities

• Demonstrate relevance to customers, discover business and technical problems, deliver high-quality presentations and demos.
• Develop team members according to business demands and personal goals.
• Develop recruiting pipeline for presales candidates.
• Collaborate with regional sales managers to prioritize efforts.
• Allocate resources to sales opportunities and monitor progress against goals.
• Coordinate with marketing to support demand generation.
• Create and deploy training curriculums for the sales organization.
• Regularly evaluate team members through performance feedback.

Skills

AI in work

Presales

Team management

Japan market

Coaching

Value selling

SaaS

Job description

ServiceNow is seeking a high-impact presales leader to drive strategic engagements in a dynamic, AI-enabled environment. You will guide senior stakeholders, shape value propositions, and mentor a growing team across regions. Your track record in SaaS solutions and in selling to Japanese executives will be essential.

You will manage resources, contribute to demand gen, and craft training that elevates our presales capabilities while aligning with regional sales goals and company strategy.