ServiceNow Presales & AI Solution Consultant

KANINI; Nashville (TN); On-site; USD 180,000 - 240,000; Full time

Job summary

KANINI is seeking a Senior ServiceNow Presales & AI Solution Consultant to lead enterprise presales and AI-powered transformation across the United States. You will partner with CIOs/CTOs, sales teams, and ServiceNow stakeholders to shape differentiated solutions, design architectures, run executive workshops, deliver demos, and drive deals from discovery through close.

You will translate business challenges into platform-wide ServiceNow solutions, build architectures and proposals, and

Qualifications

• 10+ years IT experience
• 7+ years ServiceNow
• 5+ years presales/solutioning
• Strong executive communication and storytelling skills

Responsibilities

• Lead end-to-end ServiceNow presales for enterprise opportunities
• Translate business challenges into platform-wide ServiceNow solutions
• Build architectures, proposals, SOWs, RFP/RFI responses, estimates
• Deliver executive-level workshops and solution presentations
• Demonstrate ServiceNow, Now Assist, AI Agents, and AI-powered workflows
• Architect AI + ServiceNow solutions (LLMs, RAG, multi-agent patterns)
• Partner with sales, alliances, and delivery to shape winning deals

Skills

IT experience

ServiceNow

Presales

Tools

Now Assist

AI Agents

RAG

Job description

We’re hiring a Senior ServiceNow Presales & AI Solution Consultant to lead solutioning, technical presales, and AI-powered transformation for enterprise customers across the U.S.

You’ll partner with CIOs/CTOs, sales teams, and ServiceNow stakeholders to shape differentiated solutions, design architectures, run executive workshops, deliver demos, and drive deals from discovery through close.

What You’ll Do

• Lead end-to-end ServiceNow presales for enterprise opportunities
• Translate business challenges into platform-wide ServiceNow solutions
• Build architectures, proposals, SOWs, RFP/RFI responses, estimates
• Deliver executive-level workshops and solution presentations
• Demonstrate ServiceNow, Now Assist, AI Agents, and AI-powered workflows
• Architect AI + ServiceNow solutions (LLMs, RAG, multi-agent patterns)
• Partner with sales, alliances, and delivery to shape winning deals

What You Bring

• 10+ years IT | 7+ years ServiceNow | 5+ years presales/solutioning
• Deep knowledge across ITSM, ITOM, CMDB/CSDM, HRSD, CSM, SecOps, IRM/GRC, SPM, App Engine
• Hands-on experience with GenAI, LLMs, AI Agents, RAG, vector DBs
• Strong executive communication and storytelling skills
• Experience supporting large enterprise deals and complex RFPs

Preferred

• Now Assist / AI Agents
• AI governance / AI Control Tower
• ServiceNow Data Fabric