ServiceNow Pre-Sales Engineer: AI & Automation Solutions

Hitachi Digital Services, LLC; Dallas (TX); Hybrid; USD 110,000 - 170,000; Full time

Benefits offered by this job

Flexible work arrangements

Job summary

Hitachi Digital Services, LLC is seeking a ServiceNow Pre-Sales Engineer to partner with sales and deliver solution-driven outcomes for clients. You will lead discovery workshops, craft compelling proposals, and demonstrate how ServiceNow capabilities unlock measurable business value.

Ideal candidates bring 8+ years in ServiceNow, deep platform knowledge, and a robust professional network. This role emphasizes collaboration with account teams and delivery partners in a dynamic digital

Qualifications

• Bachelor's degree in Information Technology, Business, or related field.
• 8+ years of experience in ServiceNow consulting, implementation, solutioning, or pre-sales.
• Strong understanding of ServiceNow platform capabilities and use cases.
• Experience in creating solution proposals and customer presentations.
• Excellent communication and presentation skills.
• A strong and thriving network of ServiceNow professionals and customers is a key advantage

Responsibilities

• Support sales teams throughout the opportunity lifecycle.
• Conduct customer discovery sessions to understand business challenges and requirements.
• Develop ServiceNow solution strategies aligned with customer objectives.
• Deliver product demonstrations, proof-of-concepts (POCs), and executive presentations.
• Create solution architectures, effort estimates, and technical response documents.
• Assist in RFP, RFI, and RFQ responses.
• Develop business cases, ROI models, and value realization presentations.
• Work closely with delivery teams to ensure proposed solutions are practical and implementable.
• Collaborate with ServiceNow account teams and alliance partners to drive strategic pursuits.

Skills

ServiceNow

Pre-sales

Solution proposals

Customer presentations

Communication skills

Networking

Education

Bachelor's degree in IT or Business

Tools

ServiceNow

Job description

Hitachi Digital Services, LLC is seeking a ServiceNow Pre-Sales Engineer to partner with sales and deliver solution-driven outcomes for clients. You will lead discovery workshops, craft compelling proposals, and demonstrate how ServiceNow capabilities unlock measurable business value.

Ideal candidates bring 8+ years in ServiceNow, deep platform knowledge, and a robust professional network. This role emphasizes collaboration with account teams and delivery partners in a dynamic digital