Senior Manager, Enterprise Tech Resilience & AI-Driven DR

100 Salesforce, Inc.; California (MO); Vor Ort; USD 143.000 - 237.000; Vollzeit

Zusammenfassung

Salesforce is seeking an experienced resilience professional to lead enterprise resilience programs and drive continuous improvement across multi-domain technology estates. You will apply generative AI and LLMs to optimize operations, translate complex findings for executive audiences, and ensure audit-ready governance with ERBs and external stakeholders.

This individual contributor role emphasizes hands-on resilience practices, governance alignment, and collaboration with security, IT, and

Qualifikationen

• 5+ years in technical resilience, business resilience, enterprise security, or related领域 in a global tech org.
• Experience applying generative AI/LLMs or automation to optimize workflows.
• Comfort translating technical findings into executive-ready reports.

Aufgaben

• Lead TRG operating cadence and report to ERB.
• Define and standardize RTO/RPO definitions and workflows across domains.
• Drive risk-based exercising and continuous improvement of resilience posture.
• Operationalize feedback pipelines using AI-assisted parsing to measure improvements.
• Benchmark resilience against SOC 2, DORA, and industry standards.

Kenntnisse

Technical resilience

AI / LLMs

Executive reporting

Clear communication

CBCP

CBCI

Ausbildung

CBCP

CBCI

Tools

Agentforce Platform

LLM-assisted tools

Jobbeschreibung

Salesforce is seeking an experienced resilience professional to lead enterprise resilience programs and drive continuous improvement across multi-domain technology estates. You will apply generative AI and LLMs to optimize operations, translate complex findings for executive audiences, and ensure audit-ready governance with ERBs and external stakeholders.

This individual contributor role emphasizes hands-on resilience practices, governance alignment, and collaboration with security, IT, and