Senior Manager, AI-Driven Performance Analytics

Socket.dev; Massachusetts; On-site; USD 143,000 - 217,000; Full time

Benefits offered by this job

Time off programs

Medical

Dental

Vision

Mental health support

Paid parental leave

Life and disability insurance

401(k)

Employee stock purchasing program

Job summary

Salesforce is seeking a Senior Manager in Performance Analytics to lead measurement of enablement outcomes across a global organization. You will set strategic direction, own the analytics roadmap, and partner with data engineering to scale AI-driven assessments and seller readiness initiatives.

You will translate insights into executive-ready narratives, define North Star KPIs, and drive adoption across field readiness, sales strategy, and technology teams in a fast-paced environment.

Qualifications

• Experience: 8+ years in business or technology consulting, performance analytics, business intelligence or a related field.
• Technical Mastery: Expert-level command of data management, visualization (Tableau, Power BI), and relational databases (SQL).
• Problem Solving: Exceptional ability to apply structured problem-solving to ambiguous, high-level business challenges.
• Strategic Communication: Proven ability to translate complex analytical models into compelling narratives delivered for executive-level stakeholders.
• Stakeholder Management: Demonstrated ability to influence resources without direct reporting lines as well as manage executive stakeholder relationship with ease
• Mindset: A strong bias for action and an intellectual curiosity that drives high-quality, precise results in a fast-paced environment.

Responsibilities

• AI-Led Measurement: Design the "Measurement of the Future" by piloting AI-driven assessments and agentic interactions to validate seller skills and behaviors.
• Strategic Measurement Framework: Architect and lead the implementation of a unified, global measurement strategy. You will define the North Star KPIs and success metrics that track program effectiveness and organizational impact.
• Seller Readiness: Lead initiative to scale and improve measurement of seller readiness through agentic assessments of skills, behaviours and knowledge.
• Accountability for Strategic Initiatives: Own strategic initiatives working across the Global Field Readiness Organization, Sales Strategy and Sales Organization
• Cross-Functional Influence: Lead a cross functional measurement community of practice across enablement, sales strategy and technology teams, driving alignment against the future performance and analytics roadmap.
• Strategic Communications: Translate complex data analysis and analytical insights into clear, compelling narratives and presentations suitable for senior stakeholders.

Skills

8+ years experience

Tableau

Power BI

SQL

Problem solving

Strategic communication

Stakeholder management

Fast-paced

Tools

Tableau

Power BI

SQL

Job description

Salesforce is seeking a Senior Manager in Performance Analytics to lead measurement of enablement outcomes across a global organization. You will set strategic direction, own the analytics roadmap, and partner with data engineering to scale AI-driven assessments and seller readiness initiatives.

You will translate insights into executive-ready narratives, define North Star KPIs, and drive adoption across field readiness, sales strategy, and technology teams in a fast-paced environment.