Senior Long-Term Disability Claims Specialist & Coach

Prudential Financial; Athens (GA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, vision, lifeinsurance

Company-funded pension plan

Wellness programs

Job summary

Prudential Financial is seeking a skilled Disability Claims Specialist to join the Long-Term Disability Core Team. The role focuses on delivering technical expertise, guiding claim professionals, and ensuring high-quality claim outcomes across complex matters.

The position emphasizes coaching, policy interpretation, and collaboration with leadership to prioritize actions that maintain block health and improve outcomes. Strong knowledge of disability benefits and reporting is essential.

Qualifications

• Minimum of 3 years of Long-Term Disability claim management experience.
• Advanced knowledge of Long-Term Disability policy provisions and medical/vocational considerations.
• Ability to analyze complex claims and recommend sound strategies.
• Experience coaching claim professionals and providing actionable feedback.

Responsibilities

• Serve as a Long Term Disability technical expert for the Team Lead and claim professionals.
• Provide guidance on policy interpretation, medical considerations, claim strategy, and eligibility.
• Coach professionals through complex scenarios and reinforce best practices.
• Analyze claim activity to identify trends and risks for targeted coaching.
• Support training and knowledge sharing for claim staff.

Skills

Disability claim management

Coaching claim professionals

Technical guidance

Policy interpretation

Data trend analysis

Tools

Microsoft Teams

Word

Excel

Job description

Prudential Financial is seeking a skilled Disability Claims Specialist to join the Long-Term Disability Core Team. The role focuses on delivering technical expertise, guiding claim professionals, and ensuring high-quality claim outcomes across complex matters.

The position emphasizes coaching, policy interpretation, and collaboration with leadership to prioritize actions that maintain block health and improve outcomes. Strong knowledge of disability benefits and reporting is essential.