Senior Long-Term Disability Claims Expert

Prudential Financial; Arkansas; A distancia; USD 60.000 - 95.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, vision, life insur.,/

PTO & leave

Company-funded pension plan

Employee stock purchase plan

Descripción de la vacante

Prudential Financial is seeking an experienced Disability Claims Specialist to join the Long-Term Disability Core Team within the Group Insurance Disability Organization. The role focuses on serving as a technical expert, guiding claim professionals, coaching on complex matters, and promoting high-quality outcomes.

The position requires strong analysis of complex claims, policy interpretation, and collaboration with the Team Lead to maintain block health.

Formación

• Minimum of 3 years of Long-Term Disability claim management experience with deep expertise in complex claim evaluation and resolution.
• Advanced knowledge of Long-Term Disability policy provisions, medical and vocational considerations, and benefit calculations.
• Proven ability to analyze complex or high-risk claims and recommend sound strategies and next steps.
• Experience coaching claim professionals and providing actionable feedback to build technical capability.

Responsabilidades

• Serve as a Long Term Disability technical expert to the Team Lead and claim professionals on complex matters.
• Provide guidance on policy interpretation, medical/vocational considerations, and claim strategy.
• Coach claim professionals to strengthen critical thinking and consistent claim management practices.
• Provide timely feedback to improve execution and decision quality.
• Analyze claim activity to identify trends, risks, and coaching opportunities.
• Support the Team Lead to monitor claim block health through inventory and performance indicators.
• Contribute to training and knowledge sharing for claim professionals.

Conocimientos

Long-Term Disability

Claim management

Coaching

Policy interpretation

Data analysis

Herramientas

Microsoft Teams

Microsoft Word

Microsoft Excel

Descripción del empleo

Prudential Financial is seeking an experienced Disability Claims Specialist to join the Long-Term Disability Core Team within the Group Insurance Disability Organization. The role focuses on serving as a technical expert, guiding claim professionals, coaching on complex matters, and promoting high-quality outcomes.

The position requires strong analysis of complex claims, policy interpretation, and collaboration with the Team Lead to maintain block health.