Senior Long-Term Disability Claims Specialist & Coach

Prudential Financial; Clifton (TX); A distancia; USD 65.000 - 95.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Pension plan

Wellness program

Stock purchase plan

Descripción de la vacante

Prudential Financial seeks a Disability Claims Specialist to act as a Long Term Disability technical expert, guiding claim professionals and supporting the Team Lead with coaching and complex matter consultation.

The role emphasizes technical guidance on policy provisions, medical and vocational considerations, and ensuring high-quality claim outcomes, while ownership remains with the claim professional.

Formación

• Minimum of 3 years of Long-Term Disability claim management experience.
• Advanced knowledge of Long-Term Disability policy provisions, medical and vocational considerations, benefit calculations, Social Security benefits.

Responsabilidades

• Serve as a Long Term Disability technical expert and trusted resource to the Team Lead and claim professionals on complex claim management matters.
• Provide technical guidance on policy interpretation, medical and vocational considerations, claim strategy, benefit eligibility, and appropriate next steps.
• Coach claim professionals through complex claim scenarios and provide actionable feedback to strengthen capability and decision quality.
• Analyze claim activity and outcomes to identify trends, risks, and opportunities for coaching or process improvement.

Conocimientos

Disability claim management

Coaching

Policy interpretation

Data analysis

Herramientas

Microsoft Teams

Word

Excel

Descripción del empleo

Prudential Financial seeks a Disability Claims Specialist to act as a Long Term Disability technical expert, guiding claim professionals and supporting the Team Lead with coaching and complex matter consultation.

The role emphasizes technical guidance on policy provisions, medical and vocational considerations, and ensuring high-quality claim outcomes, while ownership remains with the claim professional.