Senior Logistics Admin & Customer Service Lead

Federal Express Corporation; Ogden (UT); Sur place; USD 25 000 - 38 000; Plein temps

Résumé du poste

Federal Express Corporation is seeking a detail-oriented clerical associate to support hub and station operations, including linehaul, QA and customer service. You will address damaged/ misaddressed packages, serve as the initial customer contact, and help resolve inquiries quickly to optimize delivery times.

Responsibilities include data entry, report generation for management, and assisting with audits. The role requires strong Microsoft Office skills, excellent time management, and a high

Qualifications

• General clerical and data-entry proficiency.
• Strong customer-service skills for front-line inquiries.
• Ability to manage multiple tasks in a fast-paced environment.

Responsabilités

• Provide clerical support (photocopying, filing, faxing, emailing, phones).
• Enter data and generate ad hoc reports for management.
• Serve as frontline customer service to resolve inquiries and escalate when needed.
• Assists with audits and data retrieval for compliance reviews.

Connaissances

Data entry

Customer service

Phone/fax etiquette

MS Office

Formation

High School Diploma or GED

Outils

Microsoft Office

Description du poste

Federal Express Corporation is seeking a detail-oriented clerical associate to support hub and station operations, including linehaul, QA and customer service. You will address damaged/ misaddressed packages, serve as the initial customer contact, and help resolve inquiries quickly to optimize delivery times.

Responsibilities include data entry, report generation for management, and assisting with audits. The role requires strong Microsoft Office skills, excellent time management, and a high