Hub Operations Admin & Customer Care Specialist

Federal Express Corporation; Ocala (FL); On-site; USD 28,000 - 38,000; Full time

Job summary

Federal Express Corporation is seeking a detail-oriented clerical professional to support hub and station operations, including linehaul, records management, and customer service. You will tend to damaged and misdirected packages to optimize delivery times and serve as the first line of contact for customer inquiries.

The role emphasizes data entry, reporting, and maintaining accurate records, with audits and loss prevention support as part of the workload.

Qualifications

• High School Diploma or GED required.
• Previous clerical or customer service experience preferred.
• Proficiency with typing, data entry, and office equipment.

Responsibilities

• Provide clerical support including photocopying, filing, faxing, emailing and answering telephone.
• Enter data in various systems to support operations.
• Compile data and prepare regular and ad hoc reports for management.

Skills

Typing & data entry

Customer service

Time management

Multi-tasking

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

Federal Express Corporation is seeking a detail-oriented clerical professional to support hub and station operations, including linehaul, records management, and customer service. You will tend to damaged and misdirected packages to optimize delivery times and serve as the first line of contact for customer inquiries.

The role emphasizes data entry, reporting, and maintaining accurate records, with audits and loss prevention support as part of the workload.