Operations Admin — Data, QA & Customer Support

Federal Express Corporation; Pooler (GA); On-site; USD 21,000 - 30,000; Part time

Job summary

Federal Express Corporation is seeking an administrative professional to support hub and station operations, including linehaul, quality assurance and customer service. You will ensure timely handling of damaged or misaddressed packages and act as the first point of contact for customers.

The role emphasizes clerical tasks, data entry, report preparation and strong customer service skills in a fast-paced environment.

Qualifications

• High School Diploma or GED required.
• Four (4) years customer service, clerical or related experience required; experience in dock operations environment or distribution center setting preferred.

Responsibilities

• Provide clerical support to management and operations (filing, copying, answering calls).
• Enter data in systems and compile reports for management.
• Serve as frontline customer service to resolve inquiries and issues.
• Assist with BCSA audit data retrieval and documentation.
• Ensure packages have proper scan statuses and assist in loss prevention duties.
• Support linehaul with IC settlement data entry and DOT files.

Skills

Typing

Data entry

Customer service

Time management

Education

High School Diploma or GED

Tools

MS Office

Web-based apps

Job description

Federal Express Corporation is seeking an administrative professional to support hub and station operations, including linehaul, quality assurance and customer service. You will ensure timely handling of damaged or misaddressed packages and act as the first point of contact for customers.

The role emphasizes clerical tasks, data entry, report preparation and strong customer service skills in a fast-paced environment.