Senior Living Sales Counselor

Tharp Consulting; Upper St. Clair (Allegheny County); On-site; USD 42,000 - 60,000; Full time

Job summary

Tharp Consulting is seeking a Retirement Living Sales Counselor to assist older adults and their families in exploring senior living options in a resident-first, mission-driven environment. You will learn each resident’s needs, explain options clearly, coordinate personalized tours, and guide families through the decision-making process with compassion and integrity.

Role involves building trusted relationships, follow-up with prospects, maintaining accurate lead records, and collaborating with

Qualifications

• Strong communication, customer service, and sales skills, plus a genuine interest in improving seniors’ quality of life and a collaborative approach to working with others.

Responsibilities

• Learn each prospective resident’s needs and preferences.
• Explain community services, amenities, and available living options with clarity.
• Coordinate and facilitate personalized tours.
• Guide families through the decision-making process with compassion, integrity, and respect.
• Build trusted relationships and conduct follow-up with prospects.
• Maintain accurate lead and sales activity records.
• Collaborate with community teams to ensure a welcoming, supportive experience.

Skills

Strong communication

Customer service

Sales skills

Collaborative approach

Genuine interest in improving seniors’

Job description

Retirement Living Sales Counselor

supports older adults and their families in exploring senior living options in a resident-first, mission-driven environment.

• Learn each prospective resident’s needs and preferences.
• Explain community services, amenities, and available living options with clarity.
• Coordinate and facilitate personalized tours.
• Guide families through the decision-making process with compassion, integrity, and respect.
• Build trusted relationships and conduct follow-up with prospects.
• Maintain accurate lead and sales activity records.
• Collaborate with community teams to ensure a welcoming, supportive experience.

Qualifications & Skills: Strong communication, customer service, and sales skills, plus a genuine interest in improving seniors’ quality of life and a collaborative approach to working with others.