Senior Living Sales Counselor

LS Solutions; McGovern (PA); On-site; USD 40,000 - 70,000; Full time

Job summary

LS Solutions Retirement Living is seeking a Retirement Living Sales Counselor to support older adults and families in exploring senior living and care options. This resident-first, mission-driven role centers on understanding individual needs, providing clear guidance on independent living, assisted living, memory care, and skilled nursing, and helping families make informed decisions.

You will conduct tours, answer questions, build relationships with prospects, coordinate follow-up, and guide

Qualifications

• Strong communication and interpersonal skills with empathy and respect.
• Ability to educate and guide families through complex care decisions.
• Customer-focused, relationship-driven sales approach.
• Team-oriented mindset and commitment to continuous improvement.

Responsibilities

• Listen to prospective residents and families to assess needs and preferences.
• Explain available community services and care levels.
• Conduct community tours and answer questions.
• Build and maintain relationships with prospects.
• Coordinate follow-up and guide prospects through next steps.
• Collaborate with internal community teams to support a smooth, welcoming transition.

Skills

Empathy

Communication

Sales oriented

Teamwork

Job description

Retirement Living Sales Counselor supports older adults and their families in exploring senior living and care options. This resident-first, mission-driven role centers on understanding individual needs, providing clear guidance on independent living, assisted living, memory care, and skilled nursing, and helping families make informed decisions.

Key Duties

• Listen to prospective residents and families to assess needs and preferences.
• Explain available community services and care levels.
• Conduct community tours and answer questions.
• Build and maintain relationships with prospects.
• Coordinate follow-up and guide prospects through next steps.
• Collaborate with internal community teams to support a smooth, welcoming transition.

Qualifications & Skills

• Strong communication and interpersonal skills with empathy and respect.
• Ability to educate and guide families through complex care decisions.
• Customer-focused, relationship-driven sales approach.
• Team-oriented mindset and commitment to continuous improvement.