Senior Living Sales Counselor

LS Solutions; Pittsburgh (Allegheny County); On-site; USD 40,000 - 60,000; Full time

Job summary

LS Solutions in Pittsburgh is seeking a Retirement Living Sales Counselor to help older adults and families identify suitable senior living options. You will build trusted relationships by learning needs and clearly explaining available services and living choices with integrity and care.

The role emphasizes a resident-first, mission-driven approach, conducting tours and presentations, guiding families through decisions, and collaborating with colleagues to meet occupancy goals while delivering

Qualifications

• Compassionate, goal-oriented approach centered on residents and families.
• Strong communication and relationship-building skills.
• Ability to assess needs and match solutions to living options.
• Integrity, professionalism, and customer-focused service mindset.
• Collaborative mindset with ability to coordinate across departments.

Responsibilities

• Manage inquiries and follow-ups to support informed decisions.
• Lead tours, presentations, and community tours for prospective residents and families.
• Guide families through the decision-making process.
• Partner with colleagues across senior living operations to deliver a welcoming experience.
• Support community occupancy goals through relationship-driven sales efforts.

Skills

Compassionate

Communication

Relationship-building

Needs assessment

Integrity

Professionalism

Customer-focused

Collaboration

Job description

Retirement Living Sales Counselor

In a resident-first, mission-driven role, you help older adults and their families identify the most suitable senior living options. You build trusted relationships by learning prospective residents’ needs, then clearly explain available services and living choices with integrity and care.

Retirement Living Sales Counselor

In a resident-first, mission-driven role, you help older adults and their families identify the most suitable senior living options. You build trusted relationships by learning prospective residents’ needs, then clearly explain available services and living choices with integrity and care.

Key Duties

• Manage inquiries and conduct follow-ups to support informed decisions.
• Lead tours, presentations, and community tours for prospective residents and families.
• Guide families through the decision-making process.
• Partner with colleagues across senior living operations to deliver a welcoming experience.
• Support community occupancy goals through relationship-driven sales efforts.

Qualifications & Skills

• Compassionate, goal-oriented approach focused on residents and families.
• Strong communication and relationship-building skills.
• Ability to assess needs and match solutions to appropriate living options.
• Integrity, professionalism, and customer-focused service mindset.
• Collaborative mindset with the ability to coordinate across departments.