Senior Living Sales Counselor

Coulter Services; Cecil (Washington County); On-site; USD 30,000 - 39,000; Full time

Job summary

Coulter Services is seeking a Retirement Living Sales Counselor to engage with older adults and their families, understanding needs and guiding them toward suitable living options. The role emphasizes compassionate service and personalized consultations on-site.

You will conduct tours, document leads, and partner with the team to ensure resident-first outcomes, with professional follow-up to close opportunities.

Qualifications

• Service-minded and compassionate approach.
• Excellent interpersonal and communication skills.
• Interest in senior living and helping quality of life.
• Ability to collaborate and maintain accurate documentation.

Responsibilities

• Build trusted relationships with prospective residents and families.
• Respond to inquiries and provide personalized consultations.
• Conduct community tours and guide visitors through the decision process.
• Collaborate with community teams to support resident-first outcomes.
• Maintain accurate lead and sales records.
• Follow up professionally with timely, service-focused communication.

Skills

Service-minded

Interpersonal skills

Communication

Consultation

Team collaboration

Documentation

Job description

Serve as a Retirement Living Sales Counselor, helping older adults and their families explore living options aligned with their needs and goals.

Key duties

• Build trusted relationships with prospective residents and families.
• Respond to inquiries and provide personalized consultations.
• Conduct community tours and guide visitors through the decision process.
• Collaborate with community teams to support resident-first outcomes.
• Maintain accurate lead and sales records.
• Follow up professionally, ensuring timely, service-focused communication.

Qualifications & Skills

• Service-minded, compassionate approach with strong interpersonal skills.
• Excellent communication and consultation abilities.
• Interest in senior living and desire to support quality of life.
• Ability to work collaboratively and maintain accurate documentation.