Senior Living Sales Counselor

Bennetts Company; McGovern (PA); On-site; USD 40,000 - 50,000; Full time

Job summary

Bennetts Company is seeking a dedicated sales-oriented professional to help older adults and families identify the right next chapter. You will build trusted relationships, explain available community services, and guide families through tours and the admissions process with a resident-first approach.

The role emphasizes developing, pursuing, and following up on leads to drive engagement, maintaining precise sales records, and collaborating with internal teams to ensure a welcoming transition

Qualifications

• Strong interpersonal, communication, and relationship-building skills with empathy and respect.
• Ability to assess customer needs and clearly explain services and options.
• Proven lead management, follow-up, and sales process skills.
• Detail-oriented with a commitment to accurate recordkeeping.
• Inclusive, mission-driven mindset aligned with compassion, integrity, and continuous improvement.

Responsibilities

• Build trusted relationships with prospects and their families by understanding needs and preferences.
• Explain available community services and support informed decision-making.
• Coordinate and guide tours, following prospects through the sales process with a resident-first approach.
• Develop, pursue, and follow up on leads to drive engagement and admissions.
• Maintain accurate sales records and documentation.
• Collaborate with internal community teams to ensure a welcoming, supportive transition.

Skills

Interpersonal skills

Communication

Relationship building

Empathy

Lead management

Sales process

Recordkeeping

Detail-oriented

Compassion

Integrity

Continuous improvement

Job description

to help older adults and families identify the right next chapter.

Key Responsibilities

• Build trusted relationships with prospects and their families by understanding needs and preferences.
• Explain available community services and support informed decision-making.
• Coordinate and guide tours, following prospects through the sales process with a resident-first approach.
• Develop, pursue, and follow up on leads to drive engagement and admissions.
• Maintain accurate sales records and documentation.
• Collaborate with internal community teams to ensure a welcoming, supportive transition.

Qualifications & Skills

• Strong interpersonal, communication, and relationship-building skills with empathy and respect.
• Ability to assess customer needs and clearly explain services and options.
• Proven lead management, follow-up, and sales process skills.
• Detail-oriented with a commitment to accurate recordkeeping.
• Inclusive, mission-driven mindset aligned with compassion, integrity, and continuous improvement.