Senior Living Sales Counselor

Bennetts Company; Moon (VA); On-site; USD 42,000 - 64,000; Full time

Job summary

Bennetts Company is seeking a Retirement Living Sales Counselor to help older adults and families choose the right senior living option. You will build trust, assess needs, and provide clear guidance on independent living and care choices.

In this role you will engage prospects, conduct tours, answer questions about community life, and support families through decisions and move-in steps, while maintaining accurate records.

Qualifications

• Service-minded and resident-focused mindset.
• Strong communication and interpersonal skills.
• Consultative sales experience.
• Ability to build relationships and work collaboratively.
• Comfort supporting families through important decisions.

Responsibilities

• Engage prospective residents and families to understand preferences and requirements.
• Explain independent living and care options in a consultative, empathetic manner.
• Conduct community tours and answer questions about community life.
• Guide families through the decision and move-in process; follow up on inquiries.
• Maintain accurate prospect records and documentation.
• Collaborate with community teams to ensure a welcoming, respectful experience.

Skills

Service-minded

Interpersonal skills

Consultative sales

Relationship-building

Family support

Job description

Retirement Living Sales Counselor

Serve as a resident-first, mission-driven sales professional helping older adults and families identify the right senior living option. Build trusting relationships, assess needs, and provide clear guidance on independent living and care choices.

Key Duties

• Engage prospective residents and families to understand preferences and requirements
• Explain independent living and care options in a consultative, empathetic manner
• Conduct community tours and answer questions about community life
• Guide families through the decision and move-in processFollow up on inquiries and nurture prospects through to next steps
• Maintain accurate prospect records and documentation
• Collaborate with community teams to ensure a welcoming, respectful experience

Qualifications & Skills

• Service-minded, resident-focused mindset
• Strong communication and interpersonal skills
• Consultative sales experience
• Ability to build relationships and work collaboratively
• Comfort supporting families through important decisions