Senior Living Sales Counselor

Bennetts Company; Avella (PA); On-site; USD 42,000 - 64,000; Full time

Job summary

Bennetts Company in Pennsylvania is seeking a Retirement Living Sales Counselor to support older adults and families exploring senior living options across independent living, assisted living, memory care, and skilled nursing.

The role emphasizes a resident-first, mission-driven approach, building trust, guiding decisions, coordinating visits, and collaborating with care teams to ensure a welcoming, informative experience for families.

Qualifications

• Strong interpersonal skills with empathy and patience.
• Clear communication about services to support informed decisions.
• Customer-focused mindset and commitment to integrity and service.

Responsibilities

• Build trusted relationships with prospects and families by understanding needs.
• Explain community services and guide families through decisions.
• Support outreach and follow-up to maintain prospect engagement.
• Coordinate visits to create welcoming, informative experiences.
• Collaborate with internal teams to ensure high-quality service.

Skills

Interpersonal skills

Communication skills

Customer-focused

Team-oriented

Empathy

Job description

Retirement Living Sales Counselor

supports older adults and their families in exploring senior living options across independent living, assisted living, memory care, and skilled nursing.

In a Resident-first, Mission-driven Role, You Will

• Build trusted relationships with prospects and families by understanding individual needs.
• Explain community services and help guide families through the decision-making process.
• Support outreach and complete follow-up to maintain strong prospect engagement.
• Coordinate and facilitate visits to create a welcoming, informative experience.
• Collaborate with internal community teams to ensure consistent, high-quality service.

Key Qualifications And Skills

• Strong interpersonal and relationship-building skills with empathy and patience.
• Ability to communicate clearly about services and support informed decisions.
• Customer-focused mindset and commitment to integrity, service, and continuous improvement.
• Team-oriented approach and comfort working across healthcare and hospitality environments.