Senior Living Sales Counselor

Bennetts Company; Pittsburgh (Allegheny County); On-site; USD 42,000 - 64,000; Full time

Job summary

Bennetts Company in Pittsburgh is seeking a Retirement Living Sales Counselor to support older adults and their families in exploring senior living options. You will listen to prospects, explain independent living and care services, and arrange visits to communities or properties.

You will guide families through the decision-making process with compassion, build strong relationships from inquiry to move-in, and ensure timely follow-up with accurate prospect records while collaborating with

Qualifications

• Relationship-building and consultative sales skills.
• Excellent communication and empathy when working with seniors and families.
• Ability to explain care options clearly and support informed decisions.
• Attention to detail for accurate documentation and follow-up.
• Team-oriented mindset focused on service, hospitality, and quality of life.

Responsibilities

• Listen to prospects’ needs and understand their preferences.
• Explain independent living and available care services with clarity.
• Arrange community and/or property visits.
• Guide families through the decision-making process with compassion and integrity.
• Build and maintain relationships from initial inquiry through move-in.
• Provide timely follow-up and keep accurate prospect records.
• Collaborate with internal teams to deliver a welcoming, resident-first experience.

Skills

Relationship building

Consultative sales

Communication

Empathy

Explain care options

Documentation

Teamwork

Job description

Retirement Living Sales Counselor

to support older adults and their families in exploring senior living options.

Key Responsibilities

• Listen to prospects’ needs and understand their preferences.
• Explain independent living and available care services with clarity.
• Arrange community and/or property visits.
• Guide families through the decision-making process with compassion and integrity.
• Build and maintain relationships from initial inquiry through move-in.
• Provide timely follow-up and keep accurate prospect records.
• Collaborate with internal teams to deliver a welcoming, resident-first experience.

Qualifications & Skills

• Strong relationship-building and consultative sales skills.
• Excellent communication and empathy when working with seniors and families.
• Ability to explain care options clearly and support informed decisions.
• Attention to detail for accurate documentation and follow-up.
• Team-oriented mindset focused on service, hospitality, and quality of life.