Senior Living Sales Counselor

Bennetts Company; Brentwood (Allegheny County); On-site; USD 42,000 - 68,000; Full time

Job summary

Bennetts Company is seeking a Retirement Living Sales Counselor to help older adults and their families understand senior living options and guide decisions through the continuum of care.

The role involves conducting tours, delivering presentations, and partnering with internal teams to create a welcoming, respectful experience while supporting occupancy goals.

Qualifications

• Excellent communication and active listening skills.
• Strong relationship-building and consultative sales abilities.
• Outstanding organization and follow-through.
• Compassionate, integrity-driven approach focused on seniors' quality of life.

Responsibilities

• Conduct tours and deliver presentations for prospective residents and families.
• Provide consultative guidance on community living choices and care paths.
• Maintain timely follow-up and manage prospects through the decision process.
• Partner with internal teams to create a welcoming, respectful experience.
• Support occupancy goals through sales outreach and relationship management.

Skills

Communication

Active listening

Relationship-building

Consultative sales

Organization

Follow-through

Compassionate approach

Job description

Retirement Living Sales Counselor (mission-driven, resident-first)

Help older adults and their families understand senior living options. Learn each prospect’s needs, explain independent living and the broader continuum of care, and guide families through the decision process.

Key Responsibilities

• Conduct tours and deliver presentations for prospective residents and families
• Provide consultative guidance on community living choices and available care paths
• Maintain timely follow-up and manage prospects through the decision process
• Partner with internal community teams to create a welcoming, respectful experience
• Support occupancy goals through effective sales outreach and relationship management

Qualifications & Skills

• Strong communication and active listening
• Relationship-building and consultative sales skills
• Excellent organization and follow-through
• Compassionate, integrity-driven approach focused on seniors’ quality of life