Senior Living Sales Counselor

Bennetts Company; Upper St. Clair (Allegheny County); In loco; USD 50.000 - 75.000; Tempo pieno

Descrizione del lavoro

Bennetts Company is looking for a resident liaison to build trusted relationships with older adults and their families, helping them choose the right community and level of care.

You will conduct consultative conversations, explain care options from independent living to skilled nursing, guide tours, and ensure a smooth transition while maintaining CRM records.

Competenze

• Strong relationship-building and consultative selling skills.
• Excellent communication, listening, and ability to guide families through complex choices.
• Accuracy and attention to detail for CRM documentation.
• Empathetic, inclusive mindset and commitment to senior quality of life.

Mansioni

• Build resident-first relationships with older adults and families.
• Understand each prospect's priorities and needs through consultative conversations.
• Explain care and lifestyle options, including independent living, assisted living, memory care, and skilled nursing.
• Guide families through tours and the decision process with empathy and clarity.
• Follow up with prospective residents and maintain accurate, up-to-date CRM records.
• Collaborate with internal community teams to support a smooth transition.
• Represent core values through respectful, integrity-driven, service-oriented interactions.

Conoscenze

Relationship-building

Consultative selling

Communication

Empathy and inclusivity

Descrizione del lavoro

Build resident-first relationships with older adults and families to help them find the right community and level of care.

• Understand each prospect's priorities and needs through consultative conversations.
• Explain care and lifestyle options, including independent living, assisted living, memory care, and skilled nursing.
• Guide families through tours and the decision process with empathy and clarity.
• Follow up with prospective residents and maintain accurate, up-to-date CRM records.
• Collaborate with internal community teams to support a smooth transition.
• Represent core values through respectful, integrity-driven, service-oriented interactions.

Qualifications & Skills

• Strong relationship-building and consultative selling skills.
• Excellent communication, listening, and ability to guide families through complex choices.
• Accuracy and attention to detail for CRM documentation.
• Empathetic, inclusive mindset and commitment to senior quality of life.