Senior Living Sales Representative

Bennetts Company; Pittsburgh (Allegheny County); On-site; USD 45,000 - 65,000; Full time

Job summary

Bennetts Company is seeking a Retirement Living Sales Counselor to help older adults and families find the right senior living options. You will listen to needs, explain independent living and care options with clarity and compassion, and guide families through decisions with integrity.

You will coordinate community visits, follow up with leads, maintain accurate records, and collaborate with internal teams to ensure a smooth transition into a welcoming community.

Qualifications

• Strong interpersonal skills and relationship-building abilities.
• Empathetic communication and customer-focused approach.
• Ability to guide families through complex senior living decisions.
• Detail-oriented with accurate record-keeping and follow-up.
• Collaborative and professional in a mission-driven environment.

Responsibilities

• Listen to prospective residents’ needs and preferences.
• Explain independent living and care options with clarity and compassion.
• Coordinate and facilitate community visits.
• Guide families through the decision-making process with integrity.
• Build trusted relationships, follow up with leads, and nurture prospects.
• Maintain accurate prospect records and documentation.
• Partner with internal community teams to support a smooth, welcoming transition.

Skills

Strong interpersonal skills

Empathetic communication

Customer-focused mindset

Guide senior living decisions

Detail-oriented record-keeping

Job description

Retirement Living Sales Counselor

Support older adults and their families in finding the right senior living community and services through a resident-first, mission-driven approach.

Key Responsibilities

• Listen to prospective residents’ needs and preferences.
• Explain independent living and available care options with clarity and compassion.
• Coordinate and facilitate community visits.
• Guide families through the decision-making process with integrity.
• Build trusted relationships, follow up with leads, and nurture prospects.
• Maintain accurate prospect records and documentation.
• Partner with internal community teams to support a smooth, welcoming transition.

Qualifications & Skills

• Strong interpersonal and relationship-building skills.
• Empathetic communication and customer-focused mindset.
• Ability to guide people through complex senior living decisions.
• Detail-oriented with strong record-keeping and follow-up habits.
• Collaborative approach and professionalism in a mission-driven environment.