Senior Living Sales Representative

Bennetts Company; Schellsburg (Bedford County); On-site; USD 42,000 - 64,000; Full time

Job summary

Bennetts Company is seeking a Retirement Living Sales Counselor to help older adults and their families explore independent living and continuing care options. The role focuses on listening to needs, answering inquiries, and guiding prospective residents through next-step decisions with empathy and integrity.

In this role you will conduct personalized tours, explain lifestyle options clearly, and work with internal teams to ensure a welcoming, resident-first experience.

Qualifications

• Strong communication and relationship-building with seniors and families.
• Customer-focused, empathetic counseling and service explanation.
• Ability to manage leads, follow through, and represent the community professionally.
• Commitment to respect, compassion, and trustworthy guidance.

Responsibilities

• Listen to prospective residents and families to understand needs and preferences.
• Respond to inquiries and follow up with leads to maintain engagement.
• Conduct personalized tours and explain services and lifestyle options clearly.
• Support residents and families throughout the decision-making process with compassion and integrity.
• Partner with internal community teams to ensure a welcoming, resident-first experience.

Skills

Communication

Relationship-building

Lead management

Customer focus

Empathy

Professional presence

Job description

Retirement Living Sales Counselor — Help older adults and their families explore independent living and continuing care options by building trusted relationships and guiding prospective residents through next-step decisions.

Key Duties

• Listen to prospective residents and families to understand needs and preferences.
• Respond to inquiries and follow up with leads to maintain engagement.
• Conduct personalized tours and provide clear, accurate explanations of services and lifestyle options.
• Support residents and families throughout the decision-making process with compassion and integrity.
• Partner with internal community teams to ensure a welcoming, resident-first experience.

Qualifications & Skills

• Strong communication and relationship-building skills with seniors and families.
• Customer-focused, empathetic approach to counseling and service explanation.
• Ability to manage leads, provide follow-through, and represent the community professionally.
• Commitment to respect, compassion, and trustworthy guidance.