Senior Living Sales Counselor

TSP talent; McGovern (PA); On-site; USD 42,000 - 54,000; Full time

Job summary

TSP talent is seeking a Retirement Living Counselor to support older adults and families in exploring senior living options with a resident-first, compassionate approach. You will listen, explain services, and guide families through decision-making and move-in processes.

Responsibilities include arranging visits and collaborating with community teams to ensure a smooth transition and welcoming experience for new residents.

Qualifications

• Excellent communication and empathetic listening.
• Strong organizational skills and reliable follow-through.
• Service-oriented mindset with teamwork.
• Commitment to respect, integrity, and continuous improvement.

Responsibilities

• Listen to individuals and families to understand needs and preferences.
• Explain senior living services including independent living, assisted living, memory care, and skilled nursing.
• Respond to inquiries, build trust, and guide prospective residents through decision-making and move-in.
• Arrange and coordinate community visits.
• Collaborate with community teams to support a smooth transition and welcoming experience.

Skills

Clear communication

Empathy

Organization

Responsiveness

Job description

Retirement Living Counselor—support older adults and families in exploring senior living options through a resident-first, compassionate approach.

Key duties

• Listen to individuals and families to understand needs and preferences.
• Explain senior living services, including independent living, assisted living, memory care, and skilled nursing.
• Respond to inquiries, build trust, and guide prospective residents through the decision-making and move-in process.
• Arrange and coordinate community visits.
• Collaborate with community teams to support a smooth transition and a welcoming experience.

Qualifications & Skills

• Strong communication, interpersonal skills, and empathy.
• Excellent organization, follow-through, and responsiveness.
• Service-oriented mindset and ability to work effectively with others.
• Commitment to respect, integrity, and continuous improvement.