Senior Living Sales Counselor

Coulter Services; Mt. Lebanon (PA); On-site; USD 42,000 - 68,000; Full time

Job summary

Coulter Services is seeking a Retirement Living Sales Counselor to build trust with older adults and families, understand priorities, and guide them through retirement living options. You will provide resident-first explanations of services and accommodations to support informed decisions.

The role involves responding to inquiries, conducting tours and presentations, and maintaining accurate records while collaborating with healthcare, hospitality, and operations teams to ensure a warm,

Qualifications

• Strong relationship-building and consultative sales skills.
• Excellent communication and presentation abilities.
• Empathy and professionalism when working with older adults and families.
• Detail-oriented recordkeeping and organized prospect management.
• Collaborative mindset aligned with compassion, integrity, and continuous improvement.

Responsibilities

• Respond to inquiries and follow up with prospects to advance sales conversations.
• Conduct tours, presentations, and informational discussions.
• Maintain accurate lead and sales records.
• Partner with internal teams across healthcare, hospitality, and community operations to ensure a welcoming, respectful experience.

Skills

Relationship-building

Consultative sales

Communication skills

Presentation skills

Empathy

Recordkeeping

Prospect management

Collaboration

Job description

Retirement Living Sales Counselor

Build trust with older adults and their families by understanding priorities, goals, and needs, then guiding them through available retirement living options. Provide clear, resident-first explanations of community services and living accommodations, and support informed decision-making.

Retirement Living Sales Counselor

Build trust with older adults and their families by understanding priorities, goals, and needs, then guiding them through available retirement living options. Provide clear, resident-first explanations of community services and living accommodations, and support informed decision-making.

Key Duties

• Respond to inquiries and follow up with prospects to advance sales conversations.
• Conduct tours, presentations, and informational discussions.
• Maintain accurate lead and sales records.
• Partner with internal teams across healthcare, hospitality, and community operations to ensure a welcoming, respectful experience.

Qualifications & Skills

• Strong relationship-building and consultative sales skills.
• Excellent communication and presentation abilities.
• Empathy and professionalism when working with older adults and families.
• Detail-oriented recordkeeping and organized prospect management.
• Collaborative mindset aligned with compassion, integrity, and continuous improvement.