Senior Living Sales Counselor

RoShay Services; West Mifflin (Allegheny County); Presencial; USD 42.000 - 64.000; Jornada completa

Descripción de la vacante

RoShay Services is seeking a Retirement Living Sales Counselor to build relationships with prospective residents and families, matching retirement living communities to individual needs. You will take a resident-first, mission-driven approach by learning priorities, explaining independent living and care options, and guiding prospects through tours and the decision process.

This role involves consulting with older adults, educating them about options, coordinating visits, partnering with

Formación

• Strong relationship-building and compassionate communication.
• Clear explanation of senior living and care options.
• Customer-focused mindset with integrity and respect.
• Organized, detail-oriented recordkeeping and follow-up.
• Collaborative approach with community teams.

Responsabilidades

• Consult with older adults and families to understand goals and preferences.
• Educate prospects on independent living and available care options.
• Coordinate community visits and support informed decision-making.
• Partner with internal community teams to align next steps.
• Maintain accurate prospect and activity records.
• Provide thoughtful follow-up throughout the sales process.

Conocimientos

Relationship-building

Communication

Explain options

Prospect management

Team collaboration

Descripción del empleo

Retirement Living Sales Counselor

Build relationships with prospective residents and their families to match retirement living communities to individual needs. Take a resident-first, mission-driven approach by learning priorities, explaining independent living and care options, and guiding prospects through community tours and the decision process.

Retirement Living Sales Counselor

Build relationships with prospective residents and their families to match retirement living communities to individual needs. Take a resident-first, mission-driven approach by learning priorities, explaining independent living and care options, and guiding prospects through community tours and the decision process.

Key Responsibilities

• Consult with older adults and families to understand goals and preferences.
• Educate prospects on independent living and available care options.
• Coordinate community visits and support informed decision-making.
• Partner with internal community teams to align next steps.
• Maintain accurate prospect and activity records.
• Provide thoughtful follow-up throughout the sales process.

Qualifications & Skills

• Strong relationship-building and compassionate communication skills.
• Comfort explaining senior living and care options clearly.
• Customer-focused mindset with integrity and respect.
• Organized, detail-oriented recordkeeping and follow-up ability.
• Collaborative approach working with community teams.