Senior Living Housekeeper & Dining Aide

Hawthorn Senior Living; Florida; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Paid time off

Medical/dental/vision

Disability coverage

401(k) with match

Employee Assistance Program (EAP)

Job summary

Hawthorn Senior Living in Florida is seeking a universal employee to clean resident apartments and common areas, and to serve meals to residents with courtesy.

You will be cross-trained in other positions as directed by the supervisor, maintain sanitation standards, and contribute to a supportive, resident-focused environment.

This role emphasizes teamwork, adaptability, and strong communication with residents, guests, and staff.

Qualifications

• Must be at least 18 years old.
• Ability to perform housekeeping duties following housekeeping sanitation standards and current guidelines.
• Ability to communicate, in a clear and concise manner with residents in the care and cleaning of their apartments.
• Ability to present meal alternatives to residents and guests.
• Have a general knowledge of sanitation and safe food handling practices.
• Embodies a patient and creative attitude with the ability to “think outside the box.”
• Demonstrates a commitment to and respect for all individuals.
• Able to communicate effectively in English, both verbally and in writing, with residents, guests and staff.
• Builds on basic learning and carries it from one situation to another.
• Demonstrates critical thinking skills in problem solving and decision making.
• Asks questions and seeks assistance.
• Takes responsibility to eliminate the source of problems.
• Ability to prioritize and organize multiple work duties.
• Demonstrates excellent communication skills, taking into consideration body language, filters, listening, paraphrasing and questions with co‑workers and residents of diverse ethnic and cultural backgrounds.
• Demonstrates ability to work efficiently and pleasantly in an extremely busy work environment, to deal with difficult situations in a calm manner and be a team player.
• Ability to work under time constraints and meet department deadlines.

Responsibilities

• Regular, on-site, attendance and punctuality are required as scheduled.
• Takes responsibility for maintaining current knowledge of the Hawthorn Senior Living Employee Handbook.
• Adheres to all Company policies, procedures and standards.
• Cleans resident apartments according to Hawthorn guidelines and schedule, including but not limited to: Vacuuming carpets; Spot cleaning carpets as necessary; Cleaning ceilings and walls as necessary (e.g., removing cobwebs); Dusting furniture, shelves, light fixtures, and other surfaces; Cleaning bathroom, including shower stall, sink, toilet, counter, and floor; Cleaning kitchenette, including sink, counter, refrigerator, and floor; Defrosting refrigerator as necessary; Removing trash; Removing and laundering used bed linens and towels; Replacing bed linens and towels; Cleaning windows as necessary; Deep clean resident apartments according to schedule.
• Cleans community common areas according to schedule, including but not limited to: Vacuuming carpets; Spot cleaning carpets as necessary; Mopping floors; Cleaning ceilings and walls as necessary (e.g., removing cobwebs); Dusting furniture, shelves, light fixtures, and other surfaces; Cleaning restrooms, including sinks, toilets, counters, and floors; Removing trash; Cleaning windows as necessary; Deep cleans community common areas according to schedule.
• Serving Duties: Greets residents at table; takes orders; delivers to kitchen; serves beverages, cereals, soups, salads, meals, and desserts; assists residents with opening packages and cutting foods; delivers meal trays; busses and resets dining room.
• Performs other duties as assigned by supervisor

Skills

Housekeeping

Customer service

Communication

English proficiency

Safety awareness

Job description

Hawthorn Senior Living in Florida is seeking a universal employee to clean resident apartments and common areas, and to serve meals to residents with courtesy.

You will be cross-trained in other positions as directed by the supervisor, maintain sanitation standards, and contribute to a supportive, resident-focused environment.

This role emphasizes teamwork, adaptability, and strong communication with residents, guests, and staff.