Senior Living Front Desk Concierge

Cogir USA; Scottsdale (AZ); Hybrid; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

Health insurance

Dental insurance

Vision insurance

Life insurance

401K with company match

Paid vacation and holidays

Sick leave

Free meals at work

Employee Assistance Program

Referral program

Job summary

Cogir Senior Living in Scottsdale, AZ seeks a friendly Concierge to be the first contact for residents, families, visitors and guests. You will cover front desk operations, greet people, answer calls, coordinate resident services and help create a welcoming environment.

Requirements include a High School diploma and 6–12 months of customer service/front desk experience, proficiency with Word, Excel, and Outlook, and strong communication and organizational skills.

Qualifications

• High School Diploma or equivalent.
• 6-12 months of customer service/front desk experience in a hotel, retirement community, or office setting.
• Working knowledge of Word, Excel, and Outlook.
• Patience, helpful attitude, and strong communication skills.
• Flexible availability including weekends and holidays.

Responsibilities

• Answer a multi-line telephone and direct calls as needed.
• Greet residents, families, visitors, and vendors warmly.
• Maintain outside visitor logs and monitor access to the community.
• Assist residents with scheduling transportation, activities, or appointments.
• Support management with administrative tasks and light clerical work.
• Order office supplies and handle basic duties.
• Address resident concerns and escalate to management when needed.
• Complete work order requests.

Skills

Customer service

Front desk

Communication

Multitasking

Confidentiality

Problem solving

Education

High School Diploma

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Cogir Senior Living in Scottsdale, AZ seeks a friendly Concierge to be the first contact for residents, families, visitors and guests. You will cover front desk operations, greet people, answer calls, coordinate resident services and help create a welcoming environment.

Requirements include a High School diploma and 6–12 months of customer service/front desk experience, proficiency with Word, Excel, and Outlook, and strong communication and organizational skills.