Senior Living Concierge | Front Desk & Guest Experience

Cogir Senior Living; Rancho Cucamonga (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Early pay

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid vacation

Holidays

Sick leave

401K match

Free meals

Employee assistance

Referral program

Job summary

Cogir Senior Living is seeking a friendly Concierge to be the first point of contact for residents, families, visitors and guests. You will provide front desk coverage and exceptional service to create a welcoming atmosphere and smooth daily operations.

The role centers on coordinating resident services, answering inquiries, and supporting management with light administrative tasks. A high school diploma and 6–12 months of customer service or front desk experience in a hospitality- or

Qualifications

• Experience in customer service or front desk is required.
• Experience in hotel, retirement community, or office setting preferred.
• Ability to greet residents and visitors professionally and discreetly.

Responsibilities

• Answer a multi-line telephone and direct calls as needed.
• Greet families, residents, guests, and vendors with a smile.
• Maintain outside visitor logs and monitor access to the community.
• Assist residents with scheduling transportation, activities, or appointments.
• Support management with administrative tasks, such as data entry and scheduling.
• Order office supplies.
• Address resident concerns or questions and escalate to management when needed.
• Complete work order requests.

Skills

Front desk & guest services

Customer service

Communication skills

Phone etiquette

Multitasking

Organizational skills

Education

High School Diploma or equivalent

Tools

Word

Excel

Outlook

Job description

Cogir Senior Living is seeking a friendly Concierge to be the first point of contact for residents, families, visitors and guests. You will provide front desk coverage and exceptional service to create a welcoming atmosphere and smooth daily operations.

The role centers on coordinating resident services, answering inquiries, and supporting management with light administrative tasks. A high school diploma and 6–12 months of customer service or front desk experience in a hospitality- or