Senior Living Concierge – Welcoming Front Desk Pro

Cogir USA; Garner (NC); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive wages

Early pay

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

401K with match

Free meals

Employee assistance

Referral program

Job summary

Cogir Senior Living in Garner, NC is seeking a dedicated Concierge to be the first point of contact for residents, families, visitors, and guests. This role provides front desk coverage and exceptional customer service to create a welcoming, supportive environment across the community.

The Concierge coordinates resident services, greets visitors, assists with transportation and activities, and supports management with light administrative tasks while maintaining confidentiality and a genuine,

Qualifications

• 6-12 months of customer service or front desk experience in a hotel, retirement community, or office setting.
• Proficiency with Word, Excel, and Outlook.
• Able to maintain confidentiality and adhere to ethical standards.
• Friendly, professional, and organized with strong communication.
• Available to work flexible shifts, including weekends and holidays.
• Willingness to assist residents, visitors, and team members.

Responsibilities

• Answer multi-line telephone and route inquiries as needed.
• Greet families, residents, guests, and vendors with a smile.
• Maintain outside visitor logs and monitor access to the community.
• Assist residents with scheduling transportation, activities, or appointments.
• Support management with data entry, scheduling, or light clerical work.
• Order office supplies.
• Address resident concerns or questions and elevate issues to management when necessary.
• Complete work order requests.

Skills

Customer service

Front desk

Communication skills

Multitasking

Team player

Education

High School Diploma

Tools

Word

Excel

Outlook

Job description

Cogir Senior Living in Garner, NC is seeking a dedicated Concierge to be the first point of contact for residents, families, visitors, and guests. This role provides front desk coverage and exceptional customer service to create a welcoming, supportive environment across the community.

The Concierge coordinates resident services, greets visitors, assists with transportation and activities, and supports management with light administrative tasks while maintaining confidentiality and a genuine,