Senior Living Concierge – Welcoming Front Desk Pro

Cogir USA; Denver (CO); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive wages

Early paycheck

Health, Dental, Vision, and Life

Paid Vacation, Holidays, and SickLeave

401K with company match

Free meals at work

Employee Assistance Program

Referral Program

Job summary

Cogir Senior Living is seeking a courteous Concierge to join our Denver community Saturdays 6:00am–2:00pm. As the first point of contact for residents, families and guests, you will ensure a welcoming atmosphere and smooth front desk operations.

You will answer calls, greet visitors, assist residents with transportation and activities, coordinate scheduling, and support management with light administrative tasks while upholding confidentiality and a high standard of service.

Qualifications

• At least 6-12 months of previous customer service or front desk experience in a hotel, retirement community, or office setting is required.
• Working knowledge of Word, Excel, and Outlook.
• Patience and willingness to assist residents, visitors, and team members.
• Friendly, assertive, professional, outgoing, multitasked, and organized.
• Excellent communication skills.
• Availability to work flexible shifts, including weekends and holidays.
• Ability to maintain confidentiality and adhere to ethical standards.

Responsibilities

• Answer a multi-line telephone, directing calls and inquiries as needed.
• Greet all families, residents, guests, and vendors with a smile.
• Maintain outside visitor logs and monitor access to the community.
• Assist residents with scheduling transportation, activities, or appointments.
• Support management with administrative tasks, such as data entry, scheduling, or light clerical work.
• Order office supplies.
• Address resident concerns or questions and escalate issues to management when necessary.
• Complete work order requests.

Skills

Customer service

Front desk

Communication skills

Multitasking

Organized

Professional demeanor

Education

High School Diploma or equivalent

Tools

Word

Excel

Outlook

Job description

Cogir Senior Living is seeking a courteous Concierge to join our Denver community Saturdays 6:00am–2:00pm. As the first point of contact for residents, families and guests, you will ensure a welcoming atmosphere and smooth front desk operations.

You will answer calls, greet visitors, assist residents with transportation and activities, coordinate scheduling, and support management with light administrative tasks while upholding confidentiality and a high standard of service.