Senior Living Concierge – Front Desk & Resident Support

Cogir Senior Living; Denver (CO); On-site; USD 21,000 - 28,000; Part time

Job summary

Cogir Senior Living in Denver is seeking a friendly Concierge to be the first point of contact for residents, families and guests. You will provide front desk coverage, greet visitors, coordinate transportation and activities, and help maintain a welcoming community.

The role requires 6–12 months of customer service experience, proficiency with Word, Excel and Outlook, and the ability to maintain confidentiality while delivering excellent service.

Qualifications

• 6–12 months of customer service or front desk experience in a hotel, retirement community, or office setting.
• Proficiency with Word, Excel and Outlook.
• Patient and willing to assist residents, visitors, and team members.
• Friendly, assertive, professional, outgoing, multitasked and organized.
• Excellent communication skills and confidentiality.

Responsibilities

• Answer a multi-line telephone and direct calls as needed.
• Greet families, residents, guests and vendors with a smile.
• Maintain visitor logs and monitor access to the community.
• Assist residents with scheduling transportation, activities, or appointments.
• Support management with administrative tasks and light clerical work.
• Order office supplies and address resident concerns with management.
• Process work orders and ensure front desk operations run smoothly.

Skills

Customer service

Front desk

Communication

Multitasking

Confidentiality

Education

High School Diploma

Tools

Word

Excel

Outlook

Job description

Cogir Senior Living in Denver is seeking a friendly Concierge to be the first point of contact for residents, families and guests. You will provide front desk coverage, greet visitors, coordinate transportation and activities, and help maintain a welcoming community.

The role requires 6–12 months of customer service experience, proficiency with Word, Excel and Outlook, and the ability to maintain confidentiality while delivering excellent service.