Senior Living Concierge: Welcoming & Coordination

Cogir USA; Tacoma (WA); Hybrid; USD 34,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid vacation

Holidays

Sick leave

401K match

Free meals

Employee Assistance Program

Referral program

Job summary

Cogir Senior Living is seeking a friendly Concierge at our Tacoma community. You will be the first point of contact for residents, families and guests, delivering warm, professional service and coordinating daily front desk activities.

Responsibilities include answering multi-line calls, greeting visitors, logging access, assisting residents with transportation and activities, and supporting management with light clerical tasks.

Qualifications

• 6–12 months of customer service or front desk experience in a hotel, retirement community, or office setting.
• Proficient with Word, Excel and Outlook.
• Strong communication and organizational skills.

Responsibilities

• Answer a multi-line telephone, directing calls and inquiries as needed.
• Greet all families, residents, guests, and vendors with a smile.
• Maintain outside visitor logs and monitor access to the community.
• Assist residents with scheduling transportation, activities, or appointments.
• Support management with administrative tasks, such as data entry, scheduling, or light clerical work.
• Order office supplies.
• Address resident concerns or questions and elevate issues to management when necessary.
• Complete work order requests.

Skills

Customer service

Front desk

Communication skills

Multitasking

Education

High School Diploma

Tools

MS Word

MS Excel

Outlook

Job description

Cogir Senior Living is seeking a friendly Concierge at our Tacoma community. You will be the first point of contact for residents, families and guests, delivering warm, professional service and coordinating daily front desk activities.

Responsibilities include answering multi-line calls, greeting visitors, logging access, assisting residents with transportation and activities, and supporting management with light clerical tasks.