Senior Living Concierge — Guest Experience & Events

Cogir USA; Potomac (MD); Vor Ort; USD 36.000 - 48.000; Vollzeit

Benefits dieser Stelle

Competitive wages

Pay on Demand

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid vacation

Holidays

Sick leave

401K with company match

Free meals at work

Employee Assistance Program

Referral program

Zusammenfassung

Cogir Senior Living seeks a Hospitality Concierge for a resident-facing role at a senior independent living community. You will manage front desk services, transportation, dining deliveries, and housekeeping coordination in collaboration with the Business Office Director.

Responsibilities emphasize welcoming residents and families, maintaining service quality, and ensuring safety compliance in daily operations, fostering positive relationships across residents, staff, and visitors.

Qualifikationen

• High school diploma or equivalent is required.
• Associate's degree in hospitality, business, or related field is preferred.
• 2-3 years of experience in retirement housing, hospitality, or healthcare management is preferred.
• Proficiency with computer systems, particularly Excel and Word, is required.
• A valid driver’s license is required.

Aufgaben

• Serve as the main point of contact for residents and the lobby concierge.
• Deliver dailies, monthly calendars, packages, and dining orders to residents' suites.
• Assist residents with technology support.
• Break front desk operations and answer phones as needed.
• Invite and assist residents to program activities and events.
• Welcome new move-ins and support Welcome Week with orientation to community life.
• Take residents on personal shopping trips and outings.
• Assist in maintaining property and grounds through regular inspections.
• Proactively solve or relay resident issues as they arise.
• Fills in for various roles or duties within the community when necessary.

Kenntnisse

Attention to detail

Time management

Communication skills

Motivational skills

Stress management

Flexible schedule

Teamwork

Customer service

Ausbildung

High school diploma or equivalent

Associate's degree in hospitality or related field

Tools

Excel

Word

Jobbeschreibung

Cogir Senior Living seeks a Hospitality Concierge for a resident-facing role at a senior independent living community. You will manage front desk services, transportation, dining deliveries, and housekeeping coordination in collaboration with the Business Office Director.

Responsibilities emphasize welcoming residents and families, maintaining service quality, and ensuring safety compliance in daily operations, fostering positive relationships across residents, staff, and visitors.