Senior Living Concierge: Front Desk & Resident Support

Cogir Senior Living; Rocklin (CA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Competitive wages

Training and growth opportunities

Early paycheck access

Health, Dental, Vision, and Life Ins.

Paid Vacation, Holidays, and SickLeave

401K with company match

Free meals at work

Employee Assistance Program

Generous Employee Referral Program

Job summary

Cogir Senior Living is seeking a friendly Concierge to greet residents, families, visitors, and guests, providing front desk coverage and exceptional service to create a welcoming community.

You will coordinate resident services, answer calls, arrange transportation and activities, assist with scheduling, and support management with light clerical work while maintaining confidentiality. This role requires strong communication, reliability, and weekend availability.

Qualifications

• 6–12 months of customer service or front desk experience in a hotel, retirement community, or office setting is required.
• Working knowledge of Word, Excel, and Outlook.

Responsibilities

• Answer a multi-line telephone, directing calls and inquiries as needed.
• Greet all families, residents, guests, and vendors with a smile.
• Maintain outside visitor logs and monitor access to the community.
• Assist residents with scheduling transportation, activities, or appointments.
• Support management with administrative tasks, such as data entry, scheduling, or light clerical work.
• Order office supplies.
• Address resident concerns or questions and elevate issues to management when necessary.
• Complete work order requests.

Skills

Customer service

Front desk

Communication skills

Education

High School Diploma or equivalent

Tools

Word

Excel

Outlook

Job description

Cogir Senior Living is seeking a friendly Concierge to greet residents, families, visitors, and guests, providing front desk coverage and exceptional service to create a welcoming community.

You will coordinate resident services, answer calls, arrange transportation and activities, assist with scheduling, and support management with light clerical work while maintaining confidentiality. This role requires strong communication, reliability, and weekend availability.