Senior Living Concierge & Front Desk Host

HarborChase, LLC.; Southlake (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

HarborChase, LLC is seeking a friendly community concierge who will greet visitors, answer calls, and support administrative tasks to create an exceptional living experience for residents and families.

This on-site role requires organization, hospitality, and basic computer skills. Responsibilities include maintaining logs, relaying messages, coordinating appointments, and assisting leadership with daily tasks to ensure a welcoming atmosphere for all guests at the community.

Qualifications

• Must have a high school education.
• Excellent customer service skills.
• Ability to communicate effectively.
• Understanding and ability to demonstrate hospitality to visitors.
• Basic computer usages and data entry skills.

Responsibilities

• Answers incoming calls in a warm, professional manner.
• Relays messages promptly to the intended person.
• Greets visitors, residents, and guests warmly.
• Maintains visitor logs and ensures reception area is inviting.
• Inputs resident information and maintains face sheets in Yardi system.
• Processes work orders and reports issues to supervisors.
• Assists with administrative duties for the Executive Director and Administrative staff.

Skills

Communication

Customer service

Hospitality

Data entry

Microsoft Office

Education

High school diploma

Tools

Microsoft Office

Job description

HarborChase, LLC is seeking a friendly community concierge who will greet visitors, answer calls, and support administrative tasks to create an exceptional living experience for residents and families.

This on-site role requires organization, hospitality, and basic computer skills. Responsibilities include maintaining logs, relaying messages, coordinating appointments, and assisting leadership with daily tasks to ensure a welcoming atmosphere for all guests at the community.