Front Desk Concierge - Friendly Resident Services

Cincinnati AL Operations LLC; Kentucky; Presencial; USD 28.000 - 38.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401k + Fulltime & Part-time Benefits

Training, Development & Career Ladder

Great work-life balance

Flexible Scheduling

Descripción de la vacante

Harmony Senior Services is seeking a concierge/receptionist to join our team at our community. The role involves warmly greeting residents and visitors, answering calls, directing inquiries, and providing essential administrative support to all departments.

You will help maintain a secure, organized front desk, process meal ticket payments, and log service requests while collaborating with staff in a busy, vibrant senior living environment.

Formación

• Must possess a high school diploma or GED.
• Must be neat, professional in appearance.
• Must have experience in administrative functions.
• Must answer phones in a polite and professional manner.
• Must be organized and able to work well with others as part of a team.
• Must be able to communicate effectively verbally and in writing.
• Must be able to sit for extended periods.
• Must be willing to work a flexible schedule including weekends and holidays.

Responsabilidades

• Transfers calls or takes messages in a courteous, friendly manner.
• Fills out and logs service request forms for residents and/or staff.
• Greets visitors to the community.
• Keeps the front desk and lobby area clean and neat.
• Sells meal tickets and accounts for payments by payroll deduction or personal check.
• Ensures the security of the building.
• Monitors resident sign-in and sign-out logs and visitor registration logs.
• Attends in-services and staff meetings as required.
• Coordinates the van schedule for residents.
• Performs supportive office functions for all departments, including filing, typing, and copies.

Conocimientos

Phone etiquette

Customer service

Multitasking

Teamwork

Educación

High school diploma or GED

Descripción del empleo

Harmony Senior Services is seeking a concierge/receptionist to join our team at our community. The role involves warmly greeting residents and visitors, answering calls, directing inquiries, and providing essential administrative support to all departments.

You will help maintain a secure, organized front desk, process meal ticket payments, and log service requests while collaborating with staff in a busy, vibrant senior living environment.