Senior Living Concierge: Welcome & Front Desk Lead

Sunrise Senior Living Mgmt Inc; Georgia; On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life & Disability Plans

Retirement Savings Plan

Paid Time Off

Job summary

Sunrise Senior Living is seeking a Front Desk Concierge to create a welcoming, safe, and organized community experience for residents, families, and visitors. You will greet guests, route calls, assist with move-ins, support the Sales team, and manage front desk operations with discretion and professionalism.

The role emphasizes strong customer service, organization, and multitasking in a busy environment, with opportunities to contribute to a compassionate team dedicated to quality of life for

Qualifications

• Strong customer service and communication skills.
• Organized with excellent time management and follow-through.
• Comfortable multitasking in a fast-paced environment.
• Proficiency in Microsoft Office and basic computer systems.
• Ability to maintain professionalism and confidentiality.

Responsibilities

• Greet visitors, residents, and prospective families with professionalism and warmth.
• Answer and route calls promptly, taking accurate messages.
• Provide community overviews and support the Sales team with inquiries.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Support recruitment efforts and administrative data entry.
• Manage appointments, mail distribution, and resident rosters.
• Monitor safety protocols, visitor sign-in, and emergency procedures.
• Process meal tickets and assist with basic office tasks.

Skills

Customer service

Communication

Time management

Multitasking

MS Office

Confidentiality

Education

High School Diploma/GED

Job description

Sunrise Senior Living is seeking a Front Desk Concierge to create a welcoming, safe, and organized community experience for residents, families, and visitors. You will greet guests, route calls, assist with move-ins, support the Sales team, and manage front desk operations with discretion and professionalism.

The role emphasizes strong customer service, organization, and multitasking in a busy environment, with opportunities to contribute to a compassionate team dedicated to quality of life for