Senior Living Concierge & Front Desk Champion

Cedar Village by Cogir; Salem (OR); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Competitive wages, training, and growt

Early access to paycheck

Health, Dental, Vision, and Life Ins.

Paid Vacation, Holidays, and Sick Time

401K with company match

Free meals at work

Employee Assistance Program

Employee Referral Program

Job summary

Cogir Senior Living in Salem, OR is seeking a friendly Concierge to be the first point of contact for residents, families, visitors and guests. You will provide front desk coverage and outstanding customer service, creating a welcoming and supportive environment.

Responsibilities include answering calls, greeting visitors, assisting residents with transportation, activities, and appointments, and supporting management with light clerical tasks.

Qualifications

• 6-12 months of customer service or front desk experience in a hotel, retirement community, or office setting.
• Working knowledge of Word, Excel, and Outlook.
• Patience and willingness to assist residents, visitors, and team members.
• Friendly, assertive, professional, outgoing, multitasked, and organized.
• Excellent communication skills.
• Availability to work flexible shifts, including weekends and holidays.
• Ability to maintain confidentiality and adhere to ethical standards.

Responsibilities

• Answer a multi-line telephone, directing calls and inquiries as needed.
• Greet all families, residents, guests, and vendors with a smile.
• Maintain outside visitor logs and monitor access to the community.
• Assist residents with scheduling transportation, activities, or appointments.
• Support management with administrative tasks, such as data entry, scheduling, or light clerical work.
• Order office supplies.
• Address resident concerns or questions and elevate issues to management when necessary.
• Complete work order requests.

Skills

Customer Service

Front Desk

Communication

Multitasking

Professionalism

Confidentiality

Education

High School Diploma

Tools

Word

Excel

Outlook

Job description

Cogir Senior Living in Salem, OR is seeking a friendly Concierge to be the first point of contact for residents, families, visitors and guests. You will provide front desk coverage and outstanding customer service, creating a welcoming and supportive environment.

Responsibilities include answering calls, greeting visitors, assisting residents with transportation, activities, and appointments, and supporting management with light clerical tasks.