Guest Services Concierge – Senior Living

Cogir Senior Living; Tigard (OR); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health, dental, vision, and life保险

Paid vacation, holidays, and sickLeave

401K with company match

Free meals at work

Employee Assistance Program

Early access to paycheck

Job summary

Cogir Senior Living in Tigard, OR is seeking a friendly Concierge to be the first contact for residents, families, visitors, and guests. You will manage front desk operations and deliver exceptional customer service while maintaining a welcoming environment.

This role requires 6–12 months of front desk or customer service experience, the ability to assist with transportation and activities, and strong communication skills.

Qualifications

• 6–12 months of front desk or customer service experience in a hotel, retirement community, or office setting.
• Proficient with Word, Excel, and Outlook.
• Strong communication and confidentiality.
• Willingness to work weekends and holidays.

Responsibilities

• Answer a multi-line telephone and direct calls as needed.
• Greet residents, families, visitors, and vendors with a welcoming demeanor.
• Maintain visitor logs and monitor access to the community.
• Assist residents with scheduling transportation, activities, or appointments.
• Support management with administrative tasks, such as data entry and scheduling.
• Order office supplies.
• Address resident concerns and elevate issues to management when necessary.
• Complete work orders.

Skills

Customer service

Front desk

Communication skills

Multitasking

Education

High School Diploma or equivalent

Tools

Word

Excel

Outlook

Job description

Cogir Senior Living in Tigard, OR is seeking a friendly Concierge to be the first contact for residents, families, visitors, and guests. You will manage front desk operations and deliver exceptional customer service while maintaining a welcoming environment.

This role requires 6–12 months of front desk or customer service experience, the ability to assist with transportation and activities, and strong communication skills.