Senior Linux Desktop Support Engineer

Washington University in St. Louis; St. Louis (MO); On-site; USD 37,000 - 60,000; Full time

Job summary

Washington University in St. Louis is seeking an experienced desktop support specialist with a focus on Linux-based systems.

The role requires strong troubleshooting skills, broad end-user technology knowledge, and the ability to communicate effectively with faculty and staff in a fast-paced environment. The position supports Windows, macOS, and Linux environments, collaborates with technical teams, and may participate in projects, documentation, and process improvements.

Qualifications

• High school diploma or equivalent required.
• Experience with Linux-based systems and environments.

Responsibilities

• Provide advanced desktop support for Linux-based systems and other end-user technologies.
• Serve as escalation point for Linux-related issues and collaborate with teams/vendors to resolve problems.
• Assist in equipment purchasing, upgrades, and project work.
• Document work and share knowledge with colleagues.

Skills

Linux support

Customer service

System administration

Windows support

macOS support

Ticketing

Education

High school diploma or equivalent

Associate degree

Bachelor's degree

Tools

IT ticketing systems

Remote desktop tools

Job description

Washington University in St. Louis is seeking an experienced desktop support specialist with a focus on Linux-based systems.

The role requires strong troubleshooting skills, broad end-user technology knowledge, and the ability to communicate effectively with faculty and staff in a fast-paced environment. The position supports Windows, macOS, and Linux environments, collaborates with technical teams, and may participate in projects, documentation, and process improvements.