Part-Time Linux Desktop Support Engineer

Washington University in St. Louis; Georgia; Sur place; USD 37 000 - 60 000; Plein temps

Résumé du poste

Washington University in St. Louis is seeking a technically proficient Desktop Support Specialist with a strong Linux background to provide advanced assistance to faculty and staff.

You will troubleshoot Linux-based systems while supporting Windows and macOS, acting as a key escalation point and collaborating with teams and vendors. The role involves equipment purchasing, project work, and knowledge sharing, with emphasis on customer service and clear communication with diverse clients.

Qualifications

• High school diploma or equivalent required.
• 5+ years of relevant work experience.
• No specific certification required for this position.

Responsabilités

• Provide daily desktop support with focus on Linux-based systems.
• Serve as Linux support resource for complex issues and escalation.
• Respond to tickets, prioritize and resolve or refer as needed.
• Act as front-facing desktop support liaison and document solutions.
• Participate in system upgrades, integration, and administration projects.

Connaissances

Accountability

Communication

Computing Platforms

Customer Service

Liaison Work

Office Productivity Software

Oral Communications

Prioritization

System Administration

Written Communication

Formation

High school diploma or equivalent

Associate degree

Bachelor's degree

Description du poste

Washington University in St. Louis is seeking a technically proficient Desktop Support Specialist with a strong Linux background to provide advanced assistance to faculty and staff.

You will troubleshoot Linux-based systems while supporting Windows and macOS, acting as a key escalation point and collaborating with teams and vendors. The role involves equipment purchasing, project work, and knowledge sharing, with emphasis on customer service and clear communication with diverse clients.