Linux Desktop Support Specialist — Advanced Tech & AV

Washington University in St. Louis; St. Louis (MO); On-site; USD 37,000 - 60,000; Full time

Job summary

Washington University in St. Louis seeks an experienced IT professional to provide advanced desktop support with a focus on Linux-based systems alongside Windows and macOS support. You will troubleshoot complex issues, respond to tickets, and contribute to documentation and process improvements.

The role includes deploying new PCs, managing equipment purchases, and assisting with AV in classrooms. Strong customer service and communication skills are essential as you interact with faculty and

Qualifications

• Education: High school diploma or equivalent.
• Work Experience: 5 years in desktop support or IT operations.
• No specific certification required.

Responsibilities

• Provide desktop and Linux-focused support; respond to tickets and document solutions.
• Set up/install/deploy PCs and peripherals; handle purchasing and billing for equipment.
• Escalate AV issues and support classroom/meeting spaces; collaborate with teams.

Skills

Accountability

Communication

Computing Platforms

Customer Service

Written Communication

Education

High school diploma

Associate degree

Bachelor's degree

Job description

Washington University in St. Louis seeks an experienced IT professional to provide advanced desktop support with a focus on Linux-based systems alongside Windows and macOS support. You will troubleshoot complex issues, respond to tickets, and contribute to documentation and process improvements.

The role includes deploying new PCs, managing equipment purchases, and assisting with AV in classrooms. Strong customer service and communication skills are essential as you interact with faculty and